Return Policy
Enjoy a Risk Free Experience with Our 60-Day US Return Policy.
You can request a return within 60 days of the shipment date. To qualify for a return, the ice bath must be in 'like new' condition, free of any damage, and fully operational.
Return Requirements:
All items and accessories must be returned in original packaging, with all parts included.
Once the items are received and inspected, a full refund will be issued without any restocking fee if the return is approved.
Please note that the cost of return shipping is the customer's responsibility.
How to Initiate a Return: To begin the return process, please contact our customer support team at support@legeritywellness.com. We will provide you with detailed instructions on how and where to send your package. Please note that items returned to us without prior authorization will not be accepted.
Bundles: If you purchased a bundle that included free items and choose to return only part of the bundle, the value of any "free" items kept will be deducted from your refund.
Damages and Issues: Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at support@legeritywellness.com so we can assess the situation and provide a resolution.
Exceptions / Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods.
If you have any questions or concerns about the return eligibility of your specific item, please contact us.
For any questions or further assistance, please reach out to us at support@legeritywellness.com.